Reputation management refers to a broad range of steps done to address negative online reviews and/or highlight positive ones. It often involves trying to remove or bury negative content about the client, promote positive reports and reviews in prominent search engine positions, and deal with newly appearing unfavourable content on social media and other places.
Online reputation management often handles a variety of potential issues. Positive content is created, published, and enhanced for search engines to help it rank highly in search results. Negative content is eliminated entirely from search results whenever it is practical. If the content cannot be deleted, it is buried behind the flood of fresh, uplifting material.
Managing your online reputation also entails responding to criticism on social media and in online reviews in a way that makes readers feel good. This can be an energy-intensive part of the project if a breaking news event occurs.
Nowadays, more than 70% of people start their search for a business online. They will typically look elsewhere if the first thing they learn about your company is that it has terrible press or unfavourable reviews. Online reputation management for small businesses makes sure that favourable comments and breaking news appear first.
Reputation management is essential for job seekers because nearly all human resources personnel now conduct searches on applicants' names. Negative outcomes may prevent you from landing a job.